DYS
LOGO SOFTWARE
Document Management Service
DYS is the cloud based document management service of Logo Software which is the biggest software company of Turkey.
DYS, as a smart digital archive of company documents, provides not only easy access to cloud platform on web and mobile app, but also workspaces and task processing options for a safe and collaborative work environment for all employees of the company.
For the aiming of having this result, project objectives of the product is defined according to the needs of target audience in the B2B market and UX problems at the beginning of the project.
For the aiming of having this result, project objectives of the product is defined according to the needs of target audience in the B2B market and UX problems at the beginning of the project.
- Easy search options for the files of company
- Fast categorize for digital archive of company documents
- Collaborative work environment for employees of the company
- Process tracking and managing between teams of the company
"I always double-check the name of the contract. If I mark the contract of another company with a similar name on the portal, I cannot find this contract later. In other words, I would have started a process without contract on the portal.
Also, it is very important to find and share the contract quickly. There are a lot of files with similar names and multiple contract with the same company. It is very important for us to organize and find the right contract."
Also, it is very important to find and share the contract quickly. There are a lot of files with similar names and multiple contract with the same company. It is very important for us to organize and find the right contract."
Before the design project kick-off of Logo DYS, the product already had a development history and a few internal users from different departments of Logo Software. Although, project stakeholders was listening the voice of first users, the biggest challenge of the design was the development process without any kind of design methodology. Hence, stakeholders couldn't be able to define the UI problems of the product to find a solid solution. Therefore, stakeholder workshops and user research were the first steps of the design process to empathize and define users' needs.
Contextual Inquiry • Paper Prototyping • Affinity Map • Red Route • Benchmarking • Empathy Map
After all the stakeholder workshops and user research studies, collected data was used for defining the primary functions of product to meet the target users' needs.
The feature set in the Red Route of DYS were highlighted in the team to create hypothesis and find solutions after usability test process. After all, Smart Folder feature and revision of Information Architecture covered the major problems and expectations of the users.
- The biggest pain point of the users is the difficulty of finding the correct document in the archive and share it to the relevant person as soon as possible.
- Mobile app users have many navigation problems while they are trying to move a document.
The feature set in the Red Route of DYS were highlighted in the team to create hypothesis and find solutions after usability test process. After all, Smart Folder feature and revision of Information Architecture covered the major problems and expectations of the users.
Journey Mapping • Information Architcecture • Hi-fi Wireframe • Wire-flow
Multiple necessary outputs were delivered in the scope of MVP, like journey maps, affinity maps, benchmarking reports, empathy maps, usability test reports, wire-flows, clickable prototypes, hi-fi mock-ups, and so on.
Moreover, behind these outputs of the project, there are two major outcomes of the design process:
If you would like to read more about Cloud Product UX Priorities, you can access the blog article here.
Moreover, behind these outputs of the project, there are two major outcomes of the design process:
- First, user needs which are not recognized before even by themselves are defined. Thanks to the collaboration of all stakeholders, the defined user needs matched with the solution in the product accordingly business goals.
- Second, usability level of the product is increased with the metrics of effort, time and learnability for tasks.
If you would like to read more about Cloud Product UX Priorities, you can access the blog article here.
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